Gizmodo’s Obit for AIM

Gizmodo did a nostalgia post about how AIM was the first Facebook before there was even MySpace.  We used to say that all the time when I was at AOL, that we beat Twitter and MySpace/Facebook to the punch with a lot of the features users of those service love today.

It definitely brought a smile to my face to see Gizmodo praise AIM 5.x.  My favorite AIM version I worked on was AIM 5.5 on Windows, back when I still used a Windows machine.  That particular client really was close to perfect, and achieved perfection thanks to James Dennis’ DeadAIM addon that removed the Ad and added a few other key features.  CNet calls it plain, but by then we had built a nice Expression engine and had audio and video chat.

What made AIM so important back then was the away message which were as irrelevant as a lot of Tweets are today, like “In the Shower” or “I am watching Survivor.”  We used to watch our users in usability tests view each of their friends Away Messages.  It even drove us to create a simple web page where you could view all of your buddies current Away Messages and their profiles.

Ah, profiles, 1024  characters (HTML markup included) of personalized goodness.  This was MySpace years before Tom became everyone’s friend.  Profiles were so important, that when we launched the ill fated AIM Triton without profiles, I added an AIM plugin to put them back. (Props to Justin for keeping his old Running Man blog alive on Blogspot after AOL Journals was shut down.)

So while Gizmodo declares AIM dead, I think they missed the AIM Desktop death by a few years.  AIM is making a big push on being a web destination and they still have a respected mobile experience.  Hopefully AIM 5.5 can rest in peace, as the real-time communication platform moves on to what’s next.

 

AIM Moves to the Web with AV

I am proud that the last thing I worked on during my 11 years at AOL finally was released yesterday. AIM AV was something that was a long time coming. It addressed two of the bigger weaknesses AIM suffered. It was getting lapped by messaging clients on the web by Meebo and GTalk among others. The other area AV addresses is a new set of audio and video technology.

AV finally starts to get AIM away from the original audio video stack I wrote with others back in 2003 and refreshed in 2006. I am proud of the work we did 5+ years ago when we had the foresight to move away from Microsoft RTC and integrate ON2’s VP7 and Global IP Solutions. Later both those companies were acquired by Google and now make up a major part of WebM.

The new experience lowers the barrier to entry, where anybody can arrive at aim.com/av and immediately start a video conversation with a friend.  With no download necessary, getting non-technical people to use the product is super easy, no Geek Squad required.  Simply just copy and send the link. The team did a great job getting AV out the door and making it the easiest audio and video experience on the internet, congrats guys.

It’s Not Just the Size of the Data but How You Use It

Last night we hosted the first DC Big Data meetup.  At Clearspring, when it comes to Big Data we process it.  9M domains, over 1B Unique Users per month and over 1 Petabyte of data per year.  You can check out the entire presentation Matt gave last night.  A lot of companies talk about Big Data, but in the end its all about how you use the data that matters.  Check out the presentation below.

Why Microsoft Had an $8.5B Over-Reaction with Skype

Many people have covered ad nauseum the Microsoft purchase of Skype yesterday and what it means to Microsoft and Skype.  I wanted an evening to think about it and what it means to the real time communication space.  I kept returning to the same question, why did Microsoft need Skype, forgetting the billions it cost them.

Microsoft Was Worried About Facebook
Microsoft’s Live Messenger team has been looking for ways to combat the damage that Facebook started inflicting to their network’s health in Western Europe.  They started acknowledging the issue a year ago when Microsoft added a bunch of Facebook integration into Live Services.  The issue is that, as I knew would happen with AIM, was that is like putting a band-aid on a giant leak.

Microsoft Needs a Distribution Platform for Communication Tools
I have an issue with this theory as well. Microsoft has a great consumer platform for real time communication in XBox360, they have the enterprise space, and a potential mobile solution with the Nokia relationship.

Microsoft Needs Help with Improving Video Technology
This is plausible until you consider that Microsoft is part of the patent pool for H.264 and the Skype acquisition does not give them technology like browser based video (though Skype has been working on it). Skype might be able to help them on mobile platforms but Skype’s architecture may end up hurting Microsoft more than help them with enterprise customers.

Microsoft Needs a Strong Consumer Brand
This is the best reason I can think Microsoft executives talked themselves into buying Skype. Is Microsoft now saying the consumer internet space is once again important to the company? If you go simply by the balance sheet that can’t be right. Skype is a verb, and that alone is always worth considering when buying a brand.

For Skype, I wonder if this will be any different than when EBay acquired them? It’s hard to integrate a real time communication platform into a company with an existing strategy. I do know that the acquisition worked beautifully for the investors. As for Microsoft, time will tell if they over paid, but after 24 hours to me it still feels like an over-reaction.

[iPhone vs. Android] Sometimes Better Does Not Beat Popular

We have two distinct camps in the Clearspring offices.  Our CEO, Hooman Radfar, and a few others believes that Android will dominate and clean up the mobile phone market, while a large contingent believes that iPhone might not lead in market share but they will continue to be the phone that leads innovation and is the bright shiny object in the sky for many.

Last Monday a study came out that showed one third of teens wanted to buy an iPhone “soon.” That number is on top of the 17% of teens that already have iPhones.

The technorati has been quick to point out how Apple may be making the exact same mistakes as it did back in the 1980s as it pertains to their iOS platform strategy.  Experts will tell you by creating a walled garden for application developers and having a singular hardware and software platform, Apple is opening the door for Android to be the operating system for every other carrier and phone.  The one problem with that theory is demand.

Back in the late 1980s and early 1990s the purchase of personal computer purchases was price driven.  Back then Macs routinely cost over $2000, so when  competitors started building inferior machines for half the cost, Macs lost market share and the rest is history.

The mobile space is different.  First, the phone itself is cheaper as hardware in 2011 is a commodity.  Second, consumers have more purchasing power than they did back in the 1990s, and that despite a major recession in 2008-09, consumers seem to still be buying electronics and cutting back in other areas.  Third, consumers, and especially teens and young adults, want the cool and hip product, device or technology.  Even if Android is a better platform built on a better device, people think the iPhone is a status symbol.  Much like the BWM 3 series, there are better built cars for the price in the market place, but that does not stop people from buying the car because it is a status symbol.

So where does that leave us.  Sometimes a better technology is not preordained to be the most popular or the coolest.  If the teens of America have any say, Apple is going to have a hard time replicating the failures of the late 1980s, simply because the brand is considered hip by youth.